FedEx Singapore Phone Numbers and Emails

Customer Service:

  • +656 743 2626
    Overseas
  • +651 800 743 2626
    Singapore

Claims:

  • +656 749 6928

Technical Support:

  • +656 749 8709
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FedEx Singapore Emails:

Legal
Technical Support
webmaster@fedex.com
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Contact Information

FedEx Singapore Website:

FedEx Singapore Help Center:

Corporate Office Address:

Federal Express (Singapore) Pte Ltd
24 Raffles Pl, #19-05 Clifford Centre
Singapore, Singapore 048621
Singapore

Other Info (opening hours):

Customer Service Hours:

Monday - Friday: 8:00am - 10:00pm

Saturday: 8:00am - 6:00pm


Technical Support Hours:

Monday - Friday: 8:00am - 6:00pm


Other Location:

90 ALPS Avenue Airport Logistics Park

Singapore 498746 Singapore

More contact details

Fax:

+656 749 6928

FedEx Singapore Customer Service Reviews

1.8 / 5
Poor
Guest-5659800
No response for invoice topicc

Hello, I need to resolve invoiiive issue .Please call me at @8223****
Need to update customer name as Singapore University of Technology and Design. However in the invoice describe customer name as short form and so Finance can't close the invoice.Can't find FedEx email to communicate that issue.

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Guest-5409299
I need FedEx to contact me and help me as you guys are a private courier unlike Singpost. I just wasted my money on Singpost for buying the big box.
stars-rating stars-rating stars-rating stars-rating stars-rating
2.0

One of your customer service named, Rosidah was nice enough to let me know what to do by informing me that I must get a MSDA statement to act as a safe proof as i bought a La Mer product to send abroad. She's nice enough.

Just I thought Singpost told me its better to get FedEx as they are fast and private and I am opting for the int' Priority option. Also Singpost told me I can get 70% off since this is the first time using your courier. So, please get back to me. 9373****.

Nurul Malik. Get back to me ASAP. PLEASE. THANKS.

or you can email me at nurulmalik007@***.com.
I am indeed waiting for La Mer's manufacturer which is Estée Lauder. I have emailed, WhatsApp and tried to call but to no avail. so I am pissed. Could anyone just help me?

Also, the products were already in the Singpost box. I am very busy with other stuff and I hope you could understand how I feel.

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How Good is FedEx Singapore's Customer Service?

Selah Aln
Selah Aln
Feels Neutral | Dec 28, 2022

Customer service is responsive,it did not take long to talk to a staff,and they will give advise and tried their best to resolve any queries.

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Boleslaw Krj
Boleslaw Krj
Feels Neutral | Dec 05, 2022

Quick pleasant encounter although there is an operation delay because the label tag omitted the house unit number. I collected the parcel at No.90 ALPS Avenue to avoid further delay.

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Kailei Xqp
Kailei Xqp
Feels Disappointed | Oct 27, 2022

Bad. No clear information to contact someone to look into my issue. I just wish to update my credit card information to use FedEx. So far, no one is helping

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Summary of FedEx Singapore Customer Service Calls

82 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call FedEx Singapore?

Shipping and Delivery Question:

  • “Unable to create shipment”
  • “Package on hold”
  • “Urgent deliveries”

Payments and Charges Question:

  • “Payment matters”
  • “Payment”
  • “To pay my bill”

Request for Information Question:

  • “Inquiry”
  • “I would like to ask about the shipment from Singapore to Brunei via air cargo with this size of shipmentW -27 x L 41 x H x 20 Weight 2.6kg each box There will be 2 boxes”

Return/ Replace Question:

  • “Returns collection”
  • “I have return label. Need a pickup”

Activation/ Cancellation Question:

  • “Cancel shipment”

Account Question:

  • “Account information”

Other Question:

  • “Pick up”
  • “Regarding documents claim under 9801”
  • “Pick up of item”

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